Team Management - Team Roles
Course ID: 261130 0101 355ESH
Course Dates : 30/11/2026 Course Duration : 5 Studying Day/s Course Location: London, United Kingdom
Language: Bilingual
Course Category: Professional and CPD Training Programs
Course Subcategories:
Change & Transformation Management Leadership & Management Development Organisational Effectiveness Professional Practice & Standards Strategic Management
Course Certified By: ESHub CPD & LondonUni - Executive Management Training
* Professional Training and CPD Programs
Leading to:
Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate
Certification Will Be Issued:
From London, United Kingdom
Course Fees:
VAT varies by course location and participant nationality.
Pay in Full Now
Introduction
This five-day course shows how to define, assign and adapt team roles to improve performance and accountability. You will practice tools to diagnose role gaps, reduce overlap and make responsibilities explicit. Sessions mix short frameworks, real-team case work and ready-to-use templates. The emphasis is on changes you can implement in the next 30–90 days.
Objectives
- Define and document clear role responsibilities and decision authority for your team.
- Assess team members against role requirements and produce a role-allocation plan.
- Design role rotation and backup arrangements to cover absences and skill gaps.
- Run structured conversations and use templates to resolve role overlap and conflicts.
- Develop a three-month action plan with metrics to monitor role effectiveness and accountability.
- Assess team members against role requirements and produce a role-allocation plan.
- Design role rotation and backup arrangements to cover absences and skill gaps.
- Run structured conversations and use templates to resolve role overlap and conflicts.
- Develop a three-month action plan with metrics to monitor role effectiveness and accountability.
Who Should Attend
- Front-line team leaders and supervisors who manage small teams (4–12 people).
- Project managers who coordinate cross-functional teams and delivery schedules.
- Newly promoted technical leads (engineering leads, scrum masters) taking on people responsibilities.
- Product managers responsible for feature delivery and team alignment.
- HR business partners and people operations specialists who design team structures and role frameworks.
Training Method
• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
Program Support
This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.
Course Agenda
Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection
Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.
Week 1
Day 1
Team Roles Fundamentals
- Understanding the importance of clear team roles
- Linking roles with team performance and accountability
- Identifying elements of effective role structures
Role Clarity and Responsibilities
- Defining team responsibilities
- Establishing clear expectations
- Reducing ambiguity in team activities
Decision Authority
- Understanding decision-making responsibilities
- Defining authority levels
- Improving accountability within teams
Day 2
Role Assessment
- Analysing current team roles
- Assessing skills and role requirements
- Identifying role gaps and opportunities
Role Allocation Planning
- Matching team members with responsibilities
- Optimising use of team capabilities
- Improving workload distribution
Skills and Capability Mapping
- Identifying available team skills
- Recognising capability gaps
- Supporting team development planning
Day 3
Role Design and Adaptation
- Designing effective team role structures
- Adapting roles to changing requirements
- Supporting flexible team performance
Role Rotation and Backup Planning
- Creating role rotation approaches
- Developing backup arrangements
- Improving team resilience
Cross-Functional Role Management
- Managing responsibilities across teams
- Improving collaboration between functions
- Clarifying ownership of shared activities
Day 4
Role Conflict Management
- Identifying causes of role overlap
- Resolving responsibility conflicts
- Improving team coordination
Role Conversations
- Conducting structured role discussions
- Clarifying expectations and responsibilities
- Supporting effective team relationships
Role Effectiveness Measurement
- Defining role effectiveness indicators
- Monitoring accountability
- Identifying improvement opportunities
Day 5
Team Roles Application
- Applying role management methods to workplace scenarios
- Developing practical role improvement approaches
- Strengthening team effectiveness
Team Role Improvement Planning
- Creating three-month improvement plans
- Establishing actions and responsibilities
- Tracking role effectiveness
Review and Action Planning
- Reviewing team management team roles tools and frameworks
- Preparing a personal implementation or development plan
- Course review, feedback and implementation planning
